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DANA deposit and withdrawal

DANA is one of the fastest e-wallet pathways on 567luck. To deposit, log in to your account, navigate to the Cashier section, and select DANA. You will be shown a QRIS code (scannable barcode) or a DANA account ID. Open your DANA app, scan the code or enter the ID, and confirm the transfer amount. Amounts typically range from our welcome offer to our welcome offer per transaction. Processing usually takes subject to verification; your account balance updates as soon as DANA confirms the transfer. To withdraw via DANA, go to Withdrawal, select DANA as your destination, enter your DANA phone number or account ID, and confirm. Withdrawals are processed within subject to verification on business days. DANA is particularly popular in Jakarta, Surabaya, and Bandung due to its widespread merchant network and low barrier to account creation. If a deposit does not arrive within subject to verification, check your DANA app transaction history; if the payment shows as completed there, contact our support team with your transaction ID for manual verification.

OVO and GoPay usage

OVO and GoPay operate similarly on our platform but serve slightly different user bases. OVO users can fund their 567luck account by selecting OVO in the Cashier, entering their registered phone number, and completing a PIN confirmation in the OVO app. Typical deposits range from our welcome offer to our welcome offer per transaction, with processing in subject to verification. GoPay offers similar functionality: select GoPay, verify your phone number, confirm in the GoPay app, and funds arrive within subject to verification. Both methods require that your OVO or GoPay account has been active for at least 7 days and has completed identity verification within those platforms. On withdrawal, the same phone number and account are used; funds return to your OVO or GoPay wallet, not to a linked bank account. GoPay is especially popular in Bandung and Yogyakarta, while OVO has strong adoption across all major Indonesian cities. If you have trouble authorizing a transaction in the OVO or GoPay app, ensure your app is updated to the latest version and that two-factor authentication settings are not blocking the transfer.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) are ideal for larger deposits and users who prefer traditional banking rails. When you select a bank (BCA, Mandiri, BRI, or BNI) in the Cashier, 567luck generates a unique 12–16 digit virtual account number tied to your profile. You transfer funds from your personal bank account to this VA using your bank's mobile app, ATM, or online banking portal. Deposits can range from our welcome offer to our welcome offer per transfer, and most transactions settle within subject to verification. Once credited, your account balance is updated automatically. For withdrawals, you provide your personal bank account number (it must be the same bank as your VA was issued from). Withdrawals typically process within subject to verification. Virtual accounts are especially reliable in Jakarta and Surabaya where BCA and Mandiri infrastructure is densest, though all four banks cover the country. A key advantage: you can make multiple deposits to the same VA throughout the day, and each transfer is tracked separately in your transaction history. If your VA deposit is taking longer than expected, verify that your bank's transfer reference matches your 567luck account ID.

Fees, limits and verification

567luck does not charge deposit or withdrawal fees directly; however, your bank or e-wallet provider may impose their own transfer charges (typically 0–our welcome offer per transaction). Standard account preferences are our welcome offer minimum and our welcome offer per single transaction, with daily aggregate caps that vary by payment method and account age. New accounts (less than 7 days old) may have lower limits until they complete full KYC verification. KYC requires uploading a government-issued ID (passport, national ID card, or driving license) and a recent selfie. Verification typically completes within subject to verification, though complex cases may take up to 24 hours. Once verified, you unlock standard limits and access to all game categories. Unverified accounts can play many games but cannot withdraw funds until KYC is complete. If your KYC submission is rejected, review the reason in your account dashboard and resubmit with clearer photos. Our support team can provide guidance on acceptable ID formats if you have questions before uploading.

Resolving a stalled transaction

If a deposit has not appeared in your 567luck account within the expected timeframe (usually subject to verification for e-wallets, subject to verification for bank transfers), first check your email for any payment failure notifications. Log into your deposit history and confirm whether the transaction shows as "Completed," "Pending," or "Failed." If the status shows "Completed" but your balance has not updated, contact our support team via live chat with your transaction ID (from your bank or e-wallet app). Provide a screenshot of the completed payment; our team will manually verify and credit your account within 1–2 hours. If the status shows "Pending" or "Failed," the issue likely lies with your bank or e-wallet provider; in that case, log into your DANA, OVO, GoPay, or bank app and check whether the amount was debited from your account. If debited but not received by 567luck, request a reversal from your provider and try depositing again using a different method. For withdrawals under review longer than 48 hours, contact support with your withdrawal request ID. Most delays are resolved by ensuring your withdrawal destination (bank account or e-wallet) is correctly spelled and matches the account holder name on your KYC documents.